Did you know 85% of online shoppers won't return to a retailer after having a poor delivery experience? So many things can go wrong from order to delivery, whether it's lost, damaged, or stolen - and it's not even your business' fault. So, how do you avoid upset customers or being forced to replace products from your own pockets?
That's simple. Provide some guarantees to ease online shopper anxiety, and even encourage them to buy from your brand.
- Purchase Guarantee
- Lowest Price Guarantee
- Identity theft Protection
- Package Protection (shipping insurance)
We'll go through some ways to leverage trust signals like these to not only protect your customer experience (and your brands reputation), but also increase sales.